Delete your account & data

Applies to the OfflineSMS mobile app · Last updated 13 June 2026

OfflineSMS lets you permanently delete your account and associated data at any time, directly from inside the app. This page explains how to do it and what data is removed or kept.

Delete your account from the app

Your account, profile and the data listed below are deleted right away, and you are signed out. This action cannot be undone.

Request deletion without using the app

If you can no longer access the app, you can ask us to delete your account and data by emailing [email protected] from the email or with the phone number associated with your account. Include your username or phone number so we can locate the account. We verify ownership before deleting and complete verified requests within 30 days.

What data is deleted

When your account is deleted, we permanently remove:

• Your profile (display name, username, photo and bio). Your username is released so it can be reused.
• Your phone number and sign-in credentials.
• Your points balance, wallet and usage counters.
• Your blocked-contacts list and notification settings.
• Your push-notification tokens and registered devices.
• Your per-chat settings, and your membership in any groups you belong to.

What data is kept, and for how long

Data	Why it is kept	Retention
Messages you already sent to other people	They are part of the recipients' own conversations and belong to them. Your profile is removed, so you no longer appear as an identifiable sender.	Kept in recipients' chats until they delete them
Security & audit logs (e.g. sign-in and abuse-prevention records)	Required for fraud prevention, security and legal compliance.	Up to 90 days, then deleted or anonymized

OfflineSMS · For privacy questions see our Privacy Policy, or contact [email protected].